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5 Benefits of Buying Your Phone System Directly From the Manufacturer

Voice over internet protocol (VoIP) phone systems are the way of the future, offering more versatility, lower costs, and higher efficiency than analog systems. If you’re running a hotel in today’s high-tech world, a VoIP system is an absolute necessity.

When you start shopping for VoIP systems to install in your hotel, you’ll have the option of buying through a third-party dealer. Your best option, however, is to buy directly from the manufacturer with Phonesuite Direct. Here’s why.

White-Glove Service

At Phonesuite, we pride ourselves on providing the very best in service. Before you’ve even decided to make a purchase, we’ll examine your hotel’s infrastructure, network, and guest needs to determine what kind of Phonesuite system is right for you. We’ll provide a detailed quote explaining how the installation process works and who will be in charge of leading it.

Once installation begins, we’ll oversee the installation with factory-trained technicians familiar with the ins and outs of our product. They’ll inspect every piece of hardware and software to ensure that it’s fully functional and working correctly. We’ll also train your staff to ensure that everyone uses the software’s feature set to the fullest and upgrade your software as new features or regulations warrant. We can even perform expedited installations to ensure as little downtime as possible.

U.S.-Based Customer Support

If you buy through a third party, receiving quality service and support can be a nightmare. You might be routed through several layers of support at the distributor, only to be told that the issue you’re facing is a manufacturing problem and have to start all over.

When you buy directly from the manufacturer, you avoid this potential headache. You’ll be able to reach our knowledgeable, U.S.-based customer support team at any time of the day or night. We know how vital a functioning telephony system is to any hotel’s operations, and we’ll do our best to get you up and running as quickly as possible.

No-Questions-Asked Warranty

Our systems come with a standard two-year manufacturer warranty, covering all the software and hardware we install. We also offer our “No Questions Asked” extended equipment warranty, which covers all Phonesuite system components in the event of a catastrophic failure like lightning, flooding, or electrical damage, no matter what the cause of the incident.

No Middleman

When you buy a phone system through a distributor, you’re paying a markup that covers the distributor’s costs. You might also have to negotiate prices, arrange the installation, or wait for shipping through a third party, all of which can add friction to the process of installing a new phone system.

When you buy directly from the manufacturer, you skip the middleman and go straight to the source. Orders are filled faster, communication is more efficient, and prices are lower than brokering the deal through a third party.

Built for Hotels

Today, there are many VoIP phone systems on the market, but only Phonesuite is built from the ground up for the hotel industry’s unique needs and requirements. We’ve installed our systems in more than 6500 hotels in the last 30 years, from the smallest boutiques to the largest luxury resorts. We understand the challenges and problems facing the hotel industry, and we’re uniquely qualified to address them.
If you’re ready to upgrade your hotel to the latest communications technology, talk to Phonesuite Direct today!

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