About Phonesuite Direct
Phonesuite Direct
Our Story
As a leading hotel PBX system and communications provider for over 25 years, Phonesuite Direct remains 100% dedicated to the hotel industry. Our modern, flexible innovative hotel communication solutions offer hotels the choice between cloud-hosted and on-premise PBX platforms that support both VoIP and analog guest room phones utilizing the same feature-rich software for all installation types. Our SuiteSIP trunking solution offers significant cost savings over traditional T1/PRI services and is designed around the unique needs of hotels. We get you talking!
We Provide
- Cost savings
- Scalability
- Flexibility
- Innovation
- Efficiency
- Future-Proof Solutions
What We Do
Mission
Phonesuite Direct is committed to getting people talking with our flexible innovative communications solutions. We are devoted to the hospitality industry and provide the best communications solutions tailored for hoteliers by hoteliers.
Why We Do It
Values
We are customer-focused
We are selfless team players
We take ownership
We project a positive attitude
We take the initiative
We amplify our skillsets to have a greater impact.
Approved by All Major Brands
Leadership Team
Mark J. Poillucci, National Sales Manager
Mark Poillucci is the National Sales Manager for Phonesuite and has over 25 years of experience within the IT industry. Over the years, Mark has been instrumental in developing the sales and marketing process for several expansion CLEC’s and has worked for Fortune 10 companies managing territories in the Southeast region. Regardless of the position or territory, Mark’s focus has always been centered on developing the right solution backed by superior customer service.
Mark is a graduate of Jacksonville State University where he met his wife of 25 years. Mark and his wife have a son attending the University of Alabama. In his spare time, Mark enjoys golfing and doing family stuff which normally involves some type of sporting event.
Frank Melville, Chief Strategy Officer
Frank Melville is the Chief Strategy Officer and one of the founding members of Phonesuite Direct. Frank leads the corporate vision, with direct involvement in product innovation and is a trusted advisor to Phonesuite customers. Frank was born into the hotel industry, having lived behind the front desk of his parents’ 60-room boutique hotel in Colorado’s ski country. His passion for the hospitality industry and deep understanding of both telephony and hospitality drives Phonesuite’s success. More importantly, his dedication to building trust relationships with channel partners and end-users and his commitment to exceeding customer expectations has contributed to the reputation of excellence that Phonesuite has achieved.
Frank’s history in hotel communications technology began with the development of various mission-critical software solutions for hoteliers, including an early Property Management System (PMS) and a software-based hotel call accounting system. The success of the call accounting system, which he grew to over 700 hotel customers, resulted in the sale of this technology to TEL Electronics in 1990. Continuing his commitment to hotel technology solutions, Frank also developed other general business telephony applications, which were merged into Phonesuite. A graduate of Dartmouth College, Frank added electrical and computer engineering skills to his liberal arts education through graduate work at Dartmouth’s Thayer School of Engineering (BSEE) and at Case Western Reserve University (MSEE).